Privacy Policy

We value your trust and are committed to protecting your personal information.

Last Updated: November 2024

1. Introduction

Welcome to DEEP SCALE ARTIFICIAL INTELLIGENCE DEVELOPING SERVICES L.L.C ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dsaiservices.com and our associated subdomains, including those used for invoicing and payments.

We are a Limited Liability Company registered in Dubai, United Arab Emirates. Our registered office is located at OFFICE 4-0130, Street: 221, DUBAI INTERNATIONAL AIRPORT, DUBAI UAE.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

  • Personal Information: Names, email addresses, phone numbers, and billing addresses provided during account creation or checkout.
  • Payment Data: We use Stripe for payment processing. We do not store your credit card details on our servers. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.
  • Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, operating system, and page viewing history.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

  • To facilitate account creation and logon processes.
  • To send you administrative information, such as product, service, and new feature information, and/or information about changes to our terms, conditions, and policies.
  • To fulfill and manage your orders and invoices via Stripe.
  • To protect our Services and for legal compliance as required by UAE law.

4. Data Storage and Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

5. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. specifically:

  • Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., Stripe for payment processing).
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

6. Your Privacy Rights

In accordance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data, you have specific rights regarding your data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Correction: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

To exercise any of these rights, please contact us at support@dsaiservices.com.

7. Contact Us

If you have questions or comments about this policy, you may email us at support@dsaiservices.com or by post to:

DEEP SCALE ARTIFICIAL INTELLIGENCE DEVELOPING SERVICES L.L.C

OFFICE 4-0130, Street: 221

DUBAI INTERNATIONAL AIRPORT

DUBAI, UAE